Terms & Conditions & Client Agreement
Last Updated: January 2025 • Operating entity: Paymeback Group Intelligence & Recovery Ltd.
We recognize that victims of online fraud have already endured deceptive practices. To ensure complete confidence in our forensic investigation services, Paymeback provides a 14-Day Money Back Guarantee:
- If you purchase an Investigation Report and have doubts within 14 business days, you may submit a written refund request.
- Requests are processed through our compliance department within 5-7 business days via original payment method.
- No hidden cancellation penalties or complex dispute requirements.
1. Nature of Services
Paymeback provides private cyber investigation, digital evidence compilation, blockchain transaction graph mapping, and Alternative Dispute Resolution (ADR) consulting. We deliver comprehensive Investigation Reports designed to be used by clients, their legal representatives, or banking fraud desks.
Paymeback is an independent forensic consultancy and is not a court of law or government law enforcement agency.
2. Preliminary Case Assessment
All initial consultation calls and preliminary case reviews are provided free of charge with zero obligation. We evaluate cases based on historical precedent and transaction feasibility. We retain the right to decline cases where fund recovery is deemed unfeasible.
3. Client Confidentiality & Non-Disclosure
All evidence, chat records, bank account numbers, identification documents, and transaction hashes shared with Paymeback are handled under strict confidentiality protocols and 256-bit encryption. We never sell or share client data with third parties.
4. Prohibition of Cryptocurrency Fee Requests
To protect clients against recovery copycats, all authorized Paymeback fees are invoiced through standard, verified commercial banking institutions. Paymeback will never request fees in cryptocurrency or gift cards.